Adobe Software Assurance Program - Technical support - for Adobe Presenter - 1 user - 12-month fee - CLP - level 1 ( 10000-99999 ) - 50 points - phone consulting - 1 year - 24x7 - response time: 1 bus

The Adobe Software Assurance Program is designed to provide Adobe customers comprehensive and responsive support coverage in deploying and maintaining Adobe technology. No matter how complex your requirements, the help you need are only a phone call or a few clicks away. The upgrade plan included in this program enables you to stay current with the latest Adobe innovation and product releases.

Specifications

General
   Type:  Technical support
   Service Included:  Phone consulting
   Full Contract Period:  1 year
   Response Time:  1 business hour
   Service Availability:  24 hours a day / 7 days a week
   Localization:  Universal English

Software
   Software Title:  Adobe Presenter
   Installation Type:  Locally installed
   License Qty:  1 user
   License Pricing:  Volume / level 1 (8000-99999)
   Licensing Program:  Adobe Volume Licensing Cumulative License Program (CLP)
   Point Value:  50 points
   Software License - Validation Period:  1 year
   Licensing Details:  12-month fee

Details
   Service & Support:  Phone consulting - 1 year - response time: 1 business hour availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 1 ¦ Phone consulting - 1 year - response time: 2 business hours availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 2 ¦ Phone consulting - 1 year - response time: 4 business hours availability: 24 hours a